1、 The following situations are not quality problems
(1) Inconspicuous thread ends; Chalk marks; eye of a needle; Individual needle leakage and needle skipping; Loose buttons; Micro drawing (especially chiffon and silk clothes) and uneven suture; Minor defects that do not affect the wearing, such as unclear alignment.
(2) Small area stains that can be removed by themselves; Slight dirt on light colored clothes; The smell of clothes and fabrics (which can be eliminated by washing or drying for a period of time).
(3)The goods are not as good as expected, worthless, dislike and other personal subjective factors, resulting in uneven clothes during transportation.
(4)Size problem. We are all flat and solid. Because everyone measures clothes in different ways, the error within 2cm is within the normal range. Loose, elastic and knitwear belong to special fabrics, so 4cm is within the normal error range
(5) There is a small amount of fading and dyeing after long-time immersion
(6) As for color difference, we color it in kind. Because the brightness, color and resolution of each computer display are different, and the color difference is also different between indoor and outdoor, it is not a quality problem!
2、 The following situations are quality problems
(1)There are obvious damages, obvious holes, zipper damage and obvious stains that cannot be removed by themselves in a large area. Fade, stain, etc. immediately within a few hours of wearing.
(2)Due to the special material of knitted clothes, the quality problems of such clothes are otherwise defined: needle skipping, serious off-line, thread hooking, fading, dyeing and very serious pilling within a few hours. This kind of clothes will not be returned due to quality problems and can only be replaced with the same style,Those within the scope of quality problems are consistent with the above
3. Return and exchange business will not be accepted under the following circumstances
(1)Products specially customized or adjusted at the request of the agent(for example, clothes that have been taken off the shelf or have not been put on the shelf are ordered from the manufacturer at the request of the agent)
(2)Products sold at special prices and promotions
(3)Products with damaged trademarks and washed marks
(4)Products with fragrance or taste.
(5)Products returned more than 48 hours after signing
Special reminder: if you find a quality problem or return clothes, please put it forward within 48 hours after signing and return it within 7 days. If it is overdue, it will no longer be accepted. If there is a quality problem, please take photos and notify our customer service personnel to send it back after confirmation. If it is not confirmed by customer service, it will no longer be accepted. See "return (exchange) policy" for more return and exchange issues.